secretstalks
Rohit Kapoor, the CEO of Swiggy, shared insightful perspectives with Shradha Sharma, founder and CEO of YourStory, about how companies often reach their zenith through adversity rather than in times of ease.
Reflecting on the impact of the COVID-19 pandemic, Kapoor noted that the crisis hit various industries hard, with the hospitality sector being notably affected. For example, OYO, where Kapoor previously served as the global chief marketing officer, saw a dramatic revenue drop of 50-60% due to the nationwide lockdowns implemented to curb the virus’s spread, as reported by OYO Founder Ritesh Aggarwal.
Kapoor recounts his time at OYO with a sense of accelerated learning: “I gained a decade’s worth of professional experience in just 3.5 to 4 years at OYO.” He attributes this rapid growth to the extreme circumstances of the pandemic, which necessitated bold and unconventional decision-making. “COVID-19 created an environment where you could make bold, unconventional decisions without facing widespread scrutiny. It was a period when everyone’s strategies were turned upside down,” Kapoor explained.
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