Garuda Indonesia DEN Terminal

Your trip to  Garuda Indonesia DEN Terminal is made more comfortable and elegant by Garuda Indonesia. The friendly airline staff welcomes you with a smile as you reach Concourse A and ensures a smooth check-in process. Whether you are flying for business or leisure, Garuda offers exceptional service with a focus on comfort. They provide plenty of seating and serve delicious Indonesian-inspired food. With priority services for first-class customers and a commitment to making every trip unforgettable, Garuda Indonesia turns your trip into a delightful adventure—one that is full of warmth, friendliness, and a sense of home in the skies.

1. Flight Booking Assistance

• In-Person Booking: If you prefer to book your flight with the help of a Garuda Indonesia representative, you can visit their customer service desk at DEN Terminal. Here, staff can assist you in selecting the best flights, making reservations, and answering any questions about your itinerary.
• Online Booking: Garuda Indonesia also allows you to book your flights online via their official website or mobile app, making it convenient for passengers to secure their tickets before arriving at the airport.

2. Check-In Services

• Self Check-In: If you prefer to skip the check-in counter, you can use the self-check-in kiosks available at the airport. These kiosks allow you to check in quickly, print your boarding pass, and drop off your luggage.
• Assisted Check-In: If you need assistance or prefer a more personalized experience, Garuda Indonesia’s friendly staff is available at the check-in counters in Concourse A. Here, you can get help with your baggage, seat preferences, and any special requests.

3. Baggage Handling Services

• Checked Baggage: Garuda Indonesia offers generous baggage allowances for both checked luggage and carry-ons. For Economy Class, passengers are typically allowed one checked bag (up to 23kg), while Business and First Class travelers can check in more. The airline’s staff at DEN Terminal can assist with any baggage queries, ensuring that you’re within the baggage limits and that your luggage is handled properly.
• Excess Baggage: If you have excess baggage, Garuda Indonesia provides options for purchasing additional baggage allowance. You can inquire about excess baggage fees at the check-in counter or online before your flight.