Impact of crm (1/1)

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Customer Relationship Management (CRM) refers to the practice of creating an optimal experience for every customer that strengthens loyalty while decreasing costs for a business. When businesses lose customers, they may be uncertain what went wrong and why; losing customers could indicate mistakes somewhere along the way and each business must strive to cultivate long-lasting connections with its client base in order to maintain profitability.

https://www.stingosales.com/crm-impact-on-sales

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